Managed Services delivers operational maintenance, management, support and value-added engineering services to optimize a customer’s voice and network performance. The service is targeted at customers who wish to reduce cost, increase operational efficiencies and off load the risk associated with building, maintaining and managing the type of environment which requires guaranteed uninterrupted operations of mission critical voice and network applications.

FlexITy Managed Services are designed to assist our customers with meeting these challenges by providing unparalleled expertise with a state of the art Network Operation Center (NOC), Technical Assistance Center (TAC) and best of breed software tools to proactively meet and exceed customer’s Management expectations.

 FlexITy leverages industry leading best practice processes and methodologies (ITIL) to deliver the finest Managed Solutions available today. Working closely with our Unified Communications team, Data Centre Solutions team, and Project Management Office enables us to deliver Managed Services to the standards that we and our customer expect.

The key benefits of Managed Services are;

• Reduces costs, including traditional service fees, hardware, IT operations, and transport
• Easy adoption of new business processes
• Increases levels of support and network availability without additional staff
• Makes the IT budget more stable and predictable
• Provides access to the latest technology with limited risk
• Provides access to an enhanced skills base
• Makes it easier to adapt to changing business conditions
• Enables the IT group to focus on the core business